Contact Us

We're Here to Help

Have a question about a product, your order, shipping, returns, or anything else related to shopping with PetPlayful? Our customer support team is happy to assist you.

PetPlayful Customer Support

Website: petplayful.shop
Email: support@petplayful.shop
Phone: +1 (804) 551-3794
Address: 3151 Mount Pleasant Street, Washington, DC 20011, United States

For order-related inquiries, please include your order number and the email address used when placing your order so we can assist you as efficiently as possible.

We aim to respond to customer inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, or periods of unusually high demand.